The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.

The Complaints and Notifications Policy and Framework sets out the requirements for management and resolution of complaints and notifications.

This policy provides information for employees in relation to their obligations and responsibilities with respect to managing information breaches.

This policy explains what ‘duty of care’ means, how teaching staff may discharge their duty of care to students, and circumstances in which non-teaching staff, external providers and volunteers may owe students a duty of care.