Other support services

Other support services

In addition to support services available through us, we encourage you and your family to access these services if you require urgent support.

Head to Health

Head to Health provides links to trusted Australian online and phone supports, resources and treatment options for all adults and young people.

w: headtohealth.gov.au

Crisis Care 

Crisis Care is a telephone information and counselling service for people in crisis needing urgent help. It operates after hours, 7 days a week.

t: 9223 1111
t: 1800 199 008 (country free call) 

Crisis Care can be accessed through the translating and interpreting service on 13 14 50.

Mental Health Emergency Response Line

For anyone involved in a mental health emergency in the community – including individuals, families/carers, member of the general public or health professionals.

Metro: 1300 555 788
Peel: 1800 676 822
Rural Link: 1800 552 002
TTY: 1800 720 101

Lifeline

Adult service for crisis and suicide prevention.

t: 13 11 14 (24 hours, 7 days)
Text: 0477 13 11 14 (6pm – midnight AEDT, 7 nights)

Chat online: lifeline.org.au/crisis-chat (7pm - midnight, 7 nights)

Ngala Parenting Line

Ngala Parenting Line supports families of children from birth to 18 in WA. 

8am – 8pm, 7 days a week

t: 9368 9368 (metro)
t: 1800 111 546 (regional)

w: ngala.com.au/service/ngala-parenting-line

Rural Link

Rural link is a specialist after hours mental health telephone service for people in rural communities of Western Australia. The support line can assist:     

t: 1800 552 002

Availability:

  • 4.30pm – 8:30am Monday to Friday 
  • 24 hours Saturday, Sunday and public holidays.

During business hours you will be connected to your local community mental health clinic.

Mental Health Online

Mental Health Online provides comprehensive and effective online services and programs free of charge.

w: mentalhealthonline.org.au

Carers Australia

Short-term counselling and emotional and psychological support services for carers and their families in each state and territory.

t: 1800 242 636
w: carersaustralia.com.au

1800Respect

Confidential information, counselling and support service. Open 24 hours to support people impacted by sexual assault, domestic or family violence and abuse.

t: 1800 737 732
NRS: 1800 555 677  
Interpreter: 13 14 50
w: 1800respect.org.au

QLife

QLife provides anonymous and free LGBTI peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships.

t: 1800 184 527
w: qlife.org.au

Kidshelpline

Kidshelpline provides a free, private and confidential 24/7 phone and online counselling service for people aged 5 to 25.

t: 1800 55 1800
w: kidshelpline.com.au

headspace    

Counselling for young people 12-25 years. 9am-1am (Melbourne time) 7 days a week.

t: 1800 650 890  
w: headspace.org.au/eheadspace

Youth Beyond Blue 

Counselling for young people 12-25 years. Phone available  24/7. Online 3pm-12am AEST

t: 1300 22 636
w: youthbeyondblue.com

Samaritans Youth Helpline 

Counselling for young people 12-25 years. Available 24/7.

t: 1800 198 313 
e: support@thesamaritans.org.au

Smiling Minds

Smiling Minds has developed a guide to manage stress and anxiety during these uncertain times.

w: smilingmind.com.au

Mood Gym

Moodgym is an interactive self-help program that provides cognitive behaviour therapy (CBT) training to help users prevent and cope with depression and anxiety.

w: moodgym.com.au