The Complaints and Notifications Policy and Framework sets out the requirements for management and resolution of complaints and notifications.

Schools and residential facilities need to have appropriate security measures in place to protect school property and ensure a safe and secure environment for staff and students. A variety of approaches are needed for implementation of effective security.

This framework provides information for employees in relation to their obligations and responsibilities with respect to procurement and contract management.

The policy provides an operational framework to raise employees’ and line managers’ knowledge and understanding of entitlements and responsibilities related to leave eligibility, application and approval processes. It ensures that employees and line managers are informed about, leave procedures and leave management strategies under relevant Awards and Agreements.

The policy details the responsibilities of Department staff in relation to the creation and maintenance of records, whether in paper or electronic format. It highlights the penalties for non-compliance with the State Records Act 2000.

This policy provides procedures for the recruitment, selection and appointment of teaching staff, school administrators and staff other than teachers and school administrators.