The Complaints and Notifications Policy and Framework sets out the requirements for management and resolution of complaints and notifications.

This procedure outlines health and safety training requirements, reporting hazards and incidents, conducting investigations at workplaces, information about health and safety representatives and committees, and issue resolution relating to work health and safety within the Department of Education. Appendix A details the Department standards for maintaining a smoke-free workplace

The policy details the responsibilities of Department staff in relation to the creation and maintenance of records, whether in paper or electronic format. It highlights the penalties for non-compliance with the State Records Act 2000.

The policy is designed to ensure the appropriate management of any asbestos containing material in schools so as to ensure a safe and healthy learning environment for students and staff.

The Employee Performance and Development policy and procedures are directed at building a high performance, high care culture across the Department through a focus on improvement. The procedures specify, for all groups of employees, a procedurally fair approach that balances development requirements with accountability, in accordance with the role being performed.