The policy details the responsibilities of Department staff in relation to the creation and maintenance of records, whether in paper or electronic format. It highlights the penalties for non-compliance with the State Records Act 2000.

The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.

The policy requires all employees to manage risks. It provides guidance on risk management and business continuity planning by integrating risk identification, assessment and reporting into everyday operations.

This policy provides procedures and advice to assist school staff understand their responsibilities and supports informed decision-making in family disputes.

The Department registers home educators and evaluates their educational programs and children’s progress.