The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.

These procedures apply to all Department site managers and to Department employees in public schools who have been nominated to take charge of a recreation and/or outdoor education activity.

The policy details the responsibilities of Department staff in relation to the creation and maintenance of records, whether in paper or electronic format. It highlights the penalties for non-compliance with the State Records Act 2000.

This policy provides procedures and advice for the enrolment of students in public schools.

The Department of Education recognises and supports the diverse needs of all students. This policy is to establish school processes to identify, provide for, monitor and report on students who may be at educational risk.