The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.

The Department registers home educators and evaluates their educational programs and children’s progress.

The Staff Conduct and Discipline policy applies to all employees of the Department of Education and describes the expectations the Department has of its employees and outlines the processes that will be implemented should an allegation of a breach be made.

This policy explains what ‘duty of care’ means, how teaching staff may discharge their duty of care to students, and circumstances in which non-teaching staff, external providers and volunteers may owe students a duty of care.

The Employee Performance policy and procedures are directed at building a high performance, high care culture across the Department through a focus on improvement. The procedures specify, for all groups of employees, a procedurally fair approach that balances development requirements with accountability, in accordance with the role being performed.