The Complaints and Notifications Policy and Framework sets out the requirements for management and resolution of complaints and notifications.

This policy assists teachers with protecting and informing students and parents in their use of online services.

The policy provides an operational framework to raise employees’ and line managers’ knowledge and understanding of entitlements and responsibilities related to leave eligibility, application and approval processes. It ensures that employees and line managers are informed about, leave procedures and leave management strategies under relevant Awards and Agreements.

The Department of Education recognises and supports the diverse needs of all students. This policy is to establish school processes to identify, provide for, monitor and report on students who may be at educational risk.