The Complaints and Notifications Policy and Framework sets out the requirements for management and resolution of complaints and notifications.

The School Education Act 1999 requires all enrolled student to attend school or participate in an educational program of the school. Principals are required to record and monitor student attendance and develop appropriate strategies to restore attendance for students with persistent absence.

This policy explains what ‘duty of care’ means, how teaching staff may discharge their duty of care to students, and circumstances in which non-teaching staff, external providers and volunteers may owe students a duty of care.

This framework provides information for employees in relation to their obligations and responsibilities with respect to privacy and responsible information sharing.