The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.

These procedures provide information for employees in relation to their obligations and responsibilities with respect to managing information breaches.

This framework must be read in conjunction with the Injury Management and Workers' Compensation policy.

The Employee Performance and Development policy and procedures are directed at building a high performance, high care culture across the Department through a focus on improvement. The procedures specify, for all groups of employees, a procedurally fair approach that balances development requirements with accountability, in accordance with the role being performed.