The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.

This document details the roles and actions of the Department of Education and Training and WA Police when an incident involving both agencies occurs.

Teachers and school psychologists have requirements and responsibilities in relation to maintaining professional registration with the respective regulatory bodies (Teacher Registration Board of Western Australia, Psychology Board of Australia) as a condition of their contract of employment.

The policy details the responsibilities of Department staff in relation to the creation and maintenance of records, whether in paper or electronic format. It highlights the penalties for non-compliance with the State Records Act 2000.