The Complaints and Notifications Policy and Framework sets out the requirements for management and resolution of complaints and notifications.

This policy details the procedures to be undertaken by a school in order to address the management of health care or medical matters during school hours.

The Employee Performance and Development policy and procedures are directed at building a high performance, high care culture across the Department through a focus on improvement. The procedures specify, for all groups of employees, a procedurally fair approach that balances development requirements with accountability, in accordance with the role being performed.