The Complaints and Notifications Policy and Framework sets out the requirements for management and resolution of complaints and notifications.

This policy requires principals and school staff, to undertake self assessment, planning and reporting processes. It incorporates school compliance reporting and requirements related to the Standards Review and the Expert Review Group.

Access to Department online services and Department owned devices is provided to assist the Department in achieving its goals. The Department expects employees to use these resources in an ethical, legal, appropriate and acceptable manner.