The policy details the responsibilities of Department staff in relation to the creation and maintenance of records, whether in paper or electronic format. It highlights the penalties for non-compliance with the State Records Act 2000.

This policy outlines the rights and responsibilities of staff regarding work related injuries and injury management, including details about how to lodge a Workers’ Compensation Claim and support an Injured Employee with a return to work.

The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.