The Complaints and Notifications Policy and Framework sets out the requirements for management and resolution of complaints and notifications.

The policy details the responsibilities of Department staff in relation to the creation and maintenance of records, whether in paper or electronic format. It highlights the penalties for non-compliance with the State Records Act 2000.

School facilities can be made available for community use. Applications must be approved by the principal and formalised by an agreement signed by the principal and a representative of the user group.