The Complaints and Notifications Policy and Framework sets out the requirements for management and resolution of complaints and notifications.

Teachers and school psychologists have requirements and responsibilities in relation to maintaining professional registration with the respective regulatory bodies (Teacher Registration Board of Western Australia, Psychology Board of Australia) as a condition of their contract of employment.

The principal or college manager is responsible for the day-to-day management of a public school or residential facility, including providing for the safety and welfare of students, staff and visitors on the site.