The Complaints and Notifications Policy and Framework sets out the requirements for management and resolution of complaints and notifications.

The Employee Performance policy and procedures are directed at building a high performance, high care culture across the Department through a focus on improvement. The procedures specify, for all groups of employees, a procedurally fair approach that balances development requirements with accountability, in accordance with the role being performed.

Public School excursions are undertaken to further students’ learning and social skills development outside their normal school environment. Activities conducted outside the relatively protective environment of the school site involve greater risk. Therefore particular attention must be given to the safety and welfare of all excursion participants.