The Vehicle Management Policy provides a framework for the improved management of all Department and school passenger and light commercial vehicles ensuring the most efficient, effective and economical way to deliver operational services.

The policy details the responsibilities of Department staff in relation to the creation and maintenance of records, whether in paper or electronic format. It highlights the penalties for non-compliance with the State Records Act 2000.

The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.