The Complaints and Notifications policy and framework sets out the requirements for management and resolution of complaints and notifications.

This policy requires principals and school staff, to undertake self assessment, planning and reporting processes. It incorporates school compliance reporting and requirements related to the Standards Review and the Expert Review Group.

Schools and residential facilities need to have appropriate security measures in place to protect school property and ensure a safe and secure environment for staff and students. A variety of approaches are needed for implementation of effective security.